Before applying please ensure you are available to cover the following:

• Offering relief coverage to the Mackay area and surrounding branches

• Standard hours of 15 - 20 hours per week (Monday to Friday flexibility is key)

• 12 month fixed term contract

Do work that matters

Our Customer Service Representatives meet all of our customers' financial needs. They identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members.

You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction

See yourself in our team

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

What will help you succeed?

You will be highly motivated, with the ability to work as part of a team and individually in a busy and structured environment.

Your dedication to the customer experience will be evident through your ability to achieve targets in providing financial solutions to each of our customer needs.

Previous banking or finance experience will be helpful but absolutely not essential.

The ability to travel to Charters Towers as required to provide relief coverage is essential.

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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